Guest and customers are the livewires of any hospitality establishment, while that is true, without the right employees the organization will ultimately fail. While some employers may feel that with the increase in unemployment getting good employees will get easier, that notion is utterly wrong considering some of the challenges faced by employers in the hospitality industry during recruitment.
One will feel that due to the high unemployment rate in Nigeria that it should relate to the high turnover of the potential workforce. That is partially true as most job ads or job posting on Job sites in Nigeria result in hundreds of application or resumes, but as high as 90% of those applications or higher are from candidates who are not qualified for the job position for which they have applied. And for employers finding the time to go through this flood of resumes for every single job vacancy can be tasking, especially when you are trying to focus on the smooth running of your restaurant or hotel.
Choosing the Right Candidates
On some occasions, the pile of resumes sent in by the applicants may result in a high number of candidates who seem like they are qualified for the position you are looking to fill. On one hand, this can be a good thing as your chances of landing a good staff is high. On the other hand, many good candidate CVs translates to more time spent on making the decision on who to actually pick or invite for an interview. For you to be sure you're making the right choice, you will have to conduct a well-structured interview after you have decided on the skill and experience the position requires. Skill test, background checks, behavioral checks are absolutely necessary.
A bad employee recruited, like an employee who steals, or an ill-manneredemployee who doesn’t have regards for guests and customers can cost anorganization hundreds of thousands of Naira. So you have to be thorough in yourselections to avoid these costly mistakes during recruitment.
Keeping the Good Staff
You have successfully employed the right candidates, good. Now you need tomake sure that employees stay as long as possible, in other for you not to goback through the process of recruitment anytime soon. As your competitions arealso seeking good employees and would not hesitate to recruit your best staffs.
With Anywork Naija you don’t have to go through the rigors of recruitment or shortlisting candidates from a pool of resumes as that would be like looking for a needle in a haystack. We have a pool of qualified candidate ready to join your team, thorough interviews will not be all that necessary, as we would have screened and shortlisted our candidate pool beforehand, giving you that the reassurance of that a light interview will suffice for the candidate you will be getting.
And we would advise you on the best ways to keep your staff happy and satisfied as a happy staff is a loyal staff. Think anything recruitment think Anywork Naija.